(Career Asssessments, Exploration & Counselling)
Career: Customer Service Representatives
Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Career Video
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Job Requirements
Education: These occupations usually require a high school certificate or diploma.
Expereince: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.