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Career: First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers

Job Description

Plan, organize, direct, or coordinate activities of workers engaged in landscaping or groundskeeping activities, such as planting and maintaining ornamental trees, shrubs, flowers, and lawns, and applying fertilizers, pesticides, and other chemicals, according to contract specifications. May also coordinate activities of workers engaged in terracing hillsides, building retaining walls, constructing pathways, installing patios, and similar activities in following a landscape design plan. Work may involve reviewing contracts to ascertain service, machine, and work force requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.


Job Tasks

Importance %age

Task Description
99
Provide workers with assistance in performing duties as necessary to meet deadlines.
97
Recommend changes in working conditions or equipment use, in order to increase crew efficiency.
95
Confer with other supervisors to coordinate work activities with those of other departments or units.
95
Order the performance of corrective work when problems occur, and recommend procedural changes to avoid such problems.
94
Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
94
Inventory supplies of tools, equipment, and materials to ensure that sufficient supplies are available and items are in usable condition.
94
Investigate work-related complaints in order to verify problems, and to determine responses.
93
Direct activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees and shrubs.
93
Train workers in tasks such as transplanting and pruning trees and shrubs, finishing cement, using equipment, and caring for turf.
91
Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
89
Prepare and maintain required records such as work activity and personnel reports.
88
Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
87
Plant and maintain vegetation through activities such as mulching, fertilizing, watering, mowing, and pruning.
86
Perform administrative duties such as authorizing leaves and processing time sheets.
82
Schedule work for crews depending on work priorities, crew and equipment availability, and weather conditions.
82
Maintain required records such as personnel information and project records.
82
Direct and assist workers engaged in the maintenance and repair of equipment such as power tools and motorized equipment.
81
Perform personnel-related activities such as hiring workers, evaluating staff performance, and taking disciplinary actions when performance problems occur.
81
Direct or perform mixing and application of fertilizers, insecticides, herbicides, and fungicides.
81
Install and maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, and repairing sidewalks.
79
Review contracts or work assignments to determine service, machine, and workforce requirements for jobs.
79
Identify diseases and pests affecting landscaping, and order appropriate treatments.
79
Confer with managers and landscape architects to develop plans and schedules for landscaping maintenance and improvement.
66
Prepare service estimates based on labor, material, and machine costs, and maintain budgets for individual projects.
65
Answer inquiries from current or prospective customers regarding methods, materials, and price ranges.
56
Tour grounds such as parks, botanical gardens, cemeteries, or golf courses to inspect conditions of plants and soil.
41
Design and supervise the installation of sprinkler systems, calculating water pressure, and valve and pipe coverage needs.
33
Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.

Work Activities

Importance %age

Activity Description
70
Coordinating the Work and Activities of Others
  • Getting members of a group to work together to accomplish tasks.
    		•
    68
    		Performing General Physical Activities
  • Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
    		•
    68
    		Handling and Moving Objects
  • Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
    		•
    67
    		Organizing, Planning, and Prioritizing Work
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
    		•
    67
    		Guiding, Directing, and Motivating Subordinates
  • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
    		•
    67
    		Establishing and Maintaining Interpersonal Relationships
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
    		•
    67
    		Controlling Machines and Processes
  • Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
    		•
    63
    		Repairing and Maintaining Mechanical Equipment
  • Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
    		•
    62
    		Coaching and Developing Others
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
    		•
    59
    		Resolving Conflicts and Negotiating with Others
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
    		•
    56
    		Communicating with Supervisors, Peers, or Subordinates
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
    		•
    52
    		Updating and Using Relevant Knowledge
  • Keeping up-to-date technically and applying new knowledge to your job.
    		•
    52
    		Identifying Objects, Actions, and Events
  • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
    		•
    52
    		Thinking Creatively
  • Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
    		•
    50
    		Monitor Processes, Materials, or Surroundings
  • Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
    		•
    50
    		Developing and Building Teams
  • Encouraging and building mutual trust, respect, and cooperation among team members.
    		•
    50
    		Getting Information
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
    		•
    49
    		Training and Teaching Others
  • Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
    		•
    49
    		Making Decisions and Solving Problems
  • Analyzing information and evaluating results to choose the best solution and solve problems.
    		•
    48
    		Operating Vehicles, Mechanized Devices, or Equipment
  • Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
    		•
    48
    		Performing for or Working Directly with the Public
  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
    		•
    48
    		Provide Consultation and Advice to Others
  • Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
    		•
    47
    		Judging the Qualities of Things, Services, or People
  • Assessing the value, importance, or quality of things or people.
    		•
    46
    		Communicating with Persons Outside Organization
  • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
    		•
    44
    		Monitoring and Controlling Resources
  • Monitoring and controlling resources and overseeing the spending of money.
    		•
    44
    		Evaluating Information to Determine Compliance with Standards
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
    		•
    43
    		Scheduling Work and Activities
  • Scheduling events, programs, and activities, as well as the work of others.
    		•
    42
    		Inspecting Equipment, Structures, or Material
  • Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
    		•
    40
    		Performing Administrative Activities
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
    		•
    40
    		Developing Objectives and Strategies
  • Establishing long-range objectives and specifying the strategies and actions to achieve them.
    		•
    38
    		Processing Information
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
    		•
    38
    		Interpreting the Meaning of Information for Others
  • Translating or explaining what information means and how it can be used.
    		•
    36
    		Documenting/Recording Information
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
    		•
    35
    		Assisting and Caring for Others
  • Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
    		•
    35
    		Estimating the Quantifiable Characteristics of Products, Events, or Information
  • Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
    		•
    32
    		Selling or Influencing Others
  • Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
    		•
    32
    		Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  • Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
    		•
    31
    		Analyzing Data or Information
  • Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
    		•
    31
    		Interacting With Computers
  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
    		•
    28
    		Staffing Organizational Units
  • Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
    		•
    19
    		Repairing and Maintaining Electronic Equipment
  • Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
    		•
    
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