(Career Asssessments, Exploration & Counselling)
 


Get your CAREER GUIDANCE! Free!!

My Next Move:
     I want to be a..
Search Careers with Keywords
     I'll know it when I see it..
Browse careers by industry:
GO
     Tell us what you like to do..
Answer questions about the type of work you might enjoy. We'll suggest careers that match your interests and training. Registration is required.
12 3
Register to get skills assessments

Your career assessments tools

Create your profile - CVResume/ CV
Help you communicate in a compelling and concise manner
CV brings together into a single CV framework for the transparency of diplomas, certificates and competences. Helping individuals to better communicate and present their qualifications and skills...
Read more..
Find occupations matching with your knowledgeKnowledge Assessment
Creating Value From Knowledge
The Knowledge assessment helps you find out what your Knowledge are and how they relate to the world of work. It does this by asking you to answer questions that represent relevant Knowledge. Knowing your work Knowledge can help you decide what kinds of jobs and careers you want to explore...
Read more..
My Skill Psychometric Assessment is more than an Aptitude testSkill Assessment
Creating Value From Skills
The Skills Psychometric assessment is not an aptitude test. It isn't designed to measure your capacity for learning like popular standardized tests (e.g. the SAT or ACT) that use a timed quiz format. Rather, it is a self-assessment instrument created to assist people in developing a profile of their own skills...
Read more..
What is your capacity? Get assessed today with Ability AssessmentAbility Career Assessment
Creating Value From Your Abilities
Ability reflects a person’s existing capacity to perform the various tasks needed for a given job and includes both relevant knowledge and skills. Aptitude represents a person’s capability of learning something...
Read more..
RIASEC Inventory gives individuals a fast and informative way to explore occupations based on their interests.Interest Profiler
Match your dream career with your interest profiler - a free test
The Interest Profiler is a vocational interest assessment instrument administered online. It help you to discover the type of work activities and occupations that you would like and find exciting. You will identify and learn about broad interest areas most relevant to yourself...
Read more..
Match career with work activity psychometric assessmentWork-activity Profiler
Creating value from your work-activities
A work activity is a set of similar actions that are performed together in many different jobs. You will be asked about a series of different work activities and how they relate to your current job - that is, the job you hold now...
Read more..
Find career aligned with your work styleWork-style Assessment
Match Your Dream Job With Your Work-styles
A Work Style is a personal characteristic that can affect how well someone does a job. You will be asked about a series of different work styles and how they relate to your current job – that is, the job you hold now...
Read more..
work-valuesWork-values Assessment
Discover your work-values
Enduring characteristics such as work values, that might influence both a worker's performance and the capacity to acquire knowledge and skills required for effective work performance.
Read more..
Career PathCareer Ladder
Let reach on top of the career
A career ladder/lattice that is an accurate and comprehensive representation of the jobs that comprise a career and how employees/individual move throughout a career in an industry. Career ladders/lattices are excellent resources for students, employees and human resource professionals...
Read more..
Search Suitable career with self career counselingEducation, Training, Experience Profiler
Find suitable career matching to your Education, Training and Experience
Every career has their specific requirement of education, training and experience. Explore your dream career matching with these requirements...
Read more..
Identify your competencies, leadership qualities with employability profileMy Employability Profile
Identify your strengths & weaknesses
Determine the areas in which you might search for a job.
"To be employed is to be at risk, to be employable is to be secure"
....Peter Hawkins  Read more..
Identify your skills, abilities, knowledge and then find gapsCareer Analytics:KSA
Analyze your gaps in Knowledge, Skills and Abilities
Assess your knowledge, skills and abilities -> Compare with a career -> Find gaps -> Learn ...
Read more..

Career: Reservation and Transportation Ticket Agents and Travel Clerks

Job Description

Make and confirm reservations and sell tickets to passengers and for large hotel or motel chains. May check baggage and direct passengers to designated concourse, pier, or track; make reservations, deliver tickets, arrange for visas, contact individuals and groups to inform them of package tours, or provide tourists with travel information, such as points of interest, restaurants, rates, and emergency service.


Job Tasks

Importance %age

Task Description
97
Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
95
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
93
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
79
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
78
Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
78
Confer with customers to determine their service requirements and travel preferences.
70
Prepare customer invoices and accept payment.
69
Maintain computerized inventories of available passenger space and provide information on space reserved or available.
68
Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
56
Trace lost, delayed, or misdirected baggage for customers.
55
Provide clients with assistance in preparing required travel documents and forms.
51
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
47
Examine passenger documentation to determine destinations and to assign boarding passes.
47
Provide boarding or disembarking assistance to passengers needing special assistance.
43
Announce arrival and departure information, using public address systems.
41
Check baggage and cargo and direct passengers to designated locations for loading.
41
Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
38
Promote particular destinations, tour packages, and other travel services.
31
Open and close information facilities, and keep them clean during operation.
18
Contact motel, hotel, resort, and travel operators to obtain current advertising literature.

Work Activities

Importance %age

Activity Description
76
Establishing and Maintaining Interpersonal Relationships
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
    		•
    73
    		Performing for or Working Directly with the Public
  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
    		•
    67
    		Resolving Conflicts and Negotiating with Others
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
    		•
    66
    		Making Decisions and Solving Problems
  • Analyzing information and evaluating results to choose the best solution and solve problems.
    		•
    65
    		Communicating with Persons Outside Organization
  • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
    		•
    62
    		Selling or Influencing Others
  • Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
    		•
    62
    		Updating and Using Relevant Knowledge
  • Keeping up-to-date technically and applying new knowledge to your job.
    		•
    61
    		Processing Information
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
    		•
    61
    		Interacting With Computers
  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
    		•
    60
    		Communicating with Supervisors, Peers, or Subordinates
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
    		•
    60
    		Getting Information
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
    		•
    60
    		Assisting and Caring for Others
  • Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
    		•
    59
    		Documenting/Recording Information
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
    		•
    59
    		Organizing, Planning, and Prioritizing Work
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
    		•
    56
    		Interpreting the Meaning of Information for Others
  • Translating or explaining what information means and how it can be used.
    		•
    52
    		Coaching and Developing Others
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
    		•
    50
    		Coordinating the Work and Activities of Others
  • Getting members of a group to work together to accomplish tasks.
    		•
    50
    		Handling and Moving Objects
  • Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
    		•
    48
    		Scheduling Work and Activities
  • Scheduling events, programs, and activities, as well as the work of others.
    		•
    48
    		Identifying Objects, Actions, and Events
  • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
    		•
    46
    		Performing General Physical Activities
  • Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
    		•
    45
    		Judging the Qualities of Things, Services, or People
  • Assessing the value, importance, or quality of things or people.
    		•
    44
    		Monitor Processes, Materials, or Surroundings
  • Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
    		•
    42
    		Analyzing Data or Information
  • Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
    		•
    41
    		Evaluating Information to Determine Compliance with Standards
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
    		•
    40
    		Thinking Creatively
  • Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
    		•
    40
    		Training and Teaching Others
  • Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
    		•
    39
    		Provide Consultation and Advice to Others
  • Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
    		•
    39
    		Developing and Building Teams
  • Encouraging and building mutual trust, respect, and cooperation among team members.
    		•
    35
    		Developing Objectives and Strategies
  • Establishing long-range objectives and specifying the strategies and actions to achieve them.
    		•
    31
    		Controlling Machines and Processes
  • Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
    		•
    29
    		Estimating the Quantifiable Characteristics of Products, Events, or Information
  • Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
    		•
    29
    		Performing Administrative Activities
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
    		•
    29
    		Guiding, Directing, and Motivating Subordinates
  • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
    		•
    23
    		Operating Vehicles, Mechanized Devices, or Equipment
  • Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
    		•
    21
    		Inspecting Equipment, Structures, or Material
  • Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
    		•
    18
    		Monitoring and Controlling Resources
  • Monitoring and controlling resources and overseeing the spending of money.
    		•
    12
    		Staffing Organizational Units
  • Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
    		•
    10
    		Repairing and Maintaining Electronic Equipment
  • Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
    		•
    9
    		Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  • Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
    		•
    5
    		Repairing and Maintaining Mechanical Equipment
  • Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
    		•
    
    Get Free Career &
    Education Tips/ News
    Connect with us
    Career Tools
    Assessments
    free online career counselling chat