(Career Asssessments, Exploration & Counselling)
Career: Retail Salespersons
Job Description
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel in a retail establishment.
Job Tasks
Importance %age |
Task Description |
100
|
Greet customers and ascertain what each customer wants or needs. |
100
|
Describe merchandise and explain use, operation, and care of merchandise to customers. |
99
|
Recommend, select, and help locate or obtain merchandise based on customer needs and desires. |
98
|
Answer questions regarding the store and its merchandise. |
98
|
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. |
95
|
Place special orders or call other stores to find desired items. |
89
|
Compute sales prices, total purchases and receive and process cash or credit payment. |
86
|
Ticket, arrange and display merchandise to promote sales. |
84
|
Inventory stock and requisition new stock. |
82
|
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. |
80
|
Demonstrate use or operation of merchandise. |
76
|
Prepare sales slips or sales contracts. |
73
|
Maintain records related to sales. |
72
|
Exchange merchandise for customers and accept returns. |
71
|
Prepare merchandise for purchase or rental. |
71
|
Clean shelves, counters, and tables. |
67
|
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. |
62
|
Help customers try on or fit merchandise. |
59
|
Bag or package purchases, and wrap gifts. |
58
|
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. |
52
|
Estimate cost of repair or alteration of merchandise. |
42
|
Estimate and quote trade-in allowances. |
36
|
Estimate quantity and cost of merchandise required, such as paint or floor covering. |
27
|
Rent merchandise to customers. |
Work Activities
Importance %age |
Activity Description |
72
|
Performing for or Working Directly with the Public
|
69
|
Selling or Influencing Others
|
65
|
Establishing and Maintaining Interpersonal Relationships
|
55
|
Handling and Moving Objects
|
55
|
Communicating with Supervisors, Peers, or Subordinates
|
54
|
Communicating with Persons Outside Organization
|
53
|
Organizing, Planning, and Prioritizing Work
|
51
|
Thinking Creatively
|
51
|
Updating and Using Relevant Knowledge
|
49
|
Making Decisions and Solving Problems
|
49
|
Getting Information
|
48
|
Resolving Conflicts and Negotiating with Others
|
47
|
Identifying Objects, Actions, and Events
|
45
|
Judging the Qualities of Things, Services, or People
|
43
|
Processing Information
|
43
|
Training and Teaching Others
|
42
|
Provide Consultation and Advice to Others
|
42
|
Interacting With Computers
|
41
|
Performing General Physical Activities
|
41
|
Monitor Processes, Materials, or Surroundings
|
38
|
Assisting and Caring for Others
|
37
|
Performing Administrative Activities
|
37
|
Scheduling Work and Activities
|
36
|
Inspecting Equipment, Structures, or Material
|
36
|
Coordinating the Work and Activities of Others
|
36
|
Coaching and Developing Others
|
36
|
Documenting/Recording Information
|
32
|
Interpreting the Meaning of Information for Others
|
32
|
Developing and Building Teams
|
32
|
Guiding, Directing, and Motivating Subordinates
|
31
|
Analyzing Data or Information
|
30
|
Developing Objectives and Strategies
|
30
|
Evaluating Information to Determine Compliance with Standards
|
27
|
Estimating the Quantifiable Characteristics of Products, Events, or Information
|
26
|
Controlling Machines and Processes
|
24
|
Monitoring and Controlling Resources
|
23
|
Staffing Organizational Units
|
23
|
Operating Vehicles, Mechanized Devices, or Equipment
|
16
|
Repairing and Maintaining Electronic Equipment
|
15
|
Repairing and Maintaining Mechanical Equipment
|
10
|
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
|