(Career Asssessments, Exploration & Counselling)
Career: Transportation Attendants, Except Flight Attendants and Baggage Porters
Job Description
Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties, such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Job Tasks
Importance %age |
Task Description |
94
|
Respond to passengers' questions, requests, or complaints. |
76
|
Provide boarding assistance to elderly, sick, or injured people. |
76
|
Open and close doors for passengers. |
74
|
Explain and demonstrate safety procedures and safety equipment use. |
65
|
Perform equipment safety checks prior to departure. |
61
|
Signal transportation operators to stop or to proceed. |
60
|
Greet passengers boarding transportation equipment, and announce routes and stops. |
59
|
Determine and/or facilitate seating arrangements. |
57
|
Provide customers with information on routes, gates, prices, timetables, and/or terminals and concourses. |
35
|
Collect fares from passengers and provide change in return. |
35
|
Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse. |
34
|
Transport baggage or coordinate transportation between assigned rooms, terminals, and/or platforms. |
32
|
Adjust window shades and seat cushions at the request of passengers. |
31
|
Count and verify tickets and seat reservations, and record numbers of passengers boarding and disembarking. |
20
|
Inspect kitchens and dining areas to ensure adherence to sanitation requirements. |
15
|
Distribute sports and game equipment, magazines, newspapers, pillows, blankets, and other items to passengers and guests. |
14
|
Clean rooms and bathroom facilities, change linens, and replenish supplies in washrooms. |
13
|
Serve food and beverages. |
Work Activities
Importance %age |
Activity Description |
63
|
Assisting and Caring for Others
|
60
|
Establishing and Maintaining Interpersonal Relationships
|
57
|
Getting Information
|
56
|
Performing for or Working Directly with the Public
|
55
|
Communicating with Supervisors, Peers, or Subordinates
|
54
|
Identifying Objects, Actions, and Events
|
53
|
Judging the Qualities of Things, Services, or People
|
52
|
Evaluating Information to Determine Compliance with Standards
|
51
|
Inspecting Equipment, Structures, or Material
|
51
|
Making Decisions and Solving Problems
|
51
|
Updating and Using Relevant Knowledge
|
50
|
Monitor Processes, Materials, or Surroundings
|
48
|
Handling and Moving Objects
|
47
|
Communicating with Persons Outside Organization
|
44
|
Operating Vehicles, Mechanized Devices, or Equipment
|
42
|
Resolving Conflicts and Negotiating with Others
|
40
|
Performing General Physical Activities
|
38
|
Guiding, Directing, and Motivating Subordinates
|
37
|
Documenting/Recording Information
|
36
|
Organizing, Planning, and Prioritizing Work
|
35
|
Thinking Creatively
|
35
|
Controlling Machines and Processes
|
32
|
Training and Teaching Others
|
31
|
Processing Information
|
30
|
Developing and Building Teams
|
30
|
Provide Consultation and Advice to Others
|
30
|
Analyzing Data or Information
|
29
|
Coaching and Developing Others
|
29
|
Estimating the Quantifiable Characteristics of Products, Events, or Information
|
26
|
Repairing and Maintaining Mechanical Equipment
|
25
|
Monitoring and Controlling Resources
|
25
|
Scheduling Work and Activities
|
24
|
Repairing and Maintaining Electronic Equipment
|
24
|
Interpreting the Meaning of Information for Others
|
24
|
Developing Objectives and Strategies
|
21
|
Coordinating the Work and Activities of Others
|
21
|
Performing Administrative Activities
|
17
|
Staffing Organizational Units
|
17
|
Selling or Influencing Others
|
14
|
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
|
14
|
Interacting With Computers
|