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Career: Web Administrators

Job Description

Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.


Job Tasks

Importance %age

Task Description
100
Determine sources of web page or server problems, and take action to correct such problems.
100
Review or update web page content or links in a timely manner, using appropriate tools.
100
Administer internet/intranet infrastructure, including components such as web, file transfer protocol (FTP), news and mail servers.
100
Collaborate with development teams to discuss, analyze, or resolve usability issues.
100
Test backup or recovery plans regularly and resolve any problems.
100
Monitor web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
100
Collaborate with web developers to create and operate internal and external web sites, or to manage projects, such as e-marketing campaigns.
100
Identify, standardize, and communicate levels of access and security.
100
Track, compile, and analyze web site usage data.
100
Document application and web site changes or change procedures.
100
Evaluate or recommend server hardware or software.
100
Test new software packages for use in web operations or other applications.
96
Back up or modify applications and related data to provide for disaster recovery.
96
Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
96
Identify or address interoperability requirements.
96
Document installation or configuration procedures to allow maintenance and repetition.
96
Recommend web site improvements, and develop budgets to support recommendations.
96
Inform web site users of problems, problem resolutions or application changes and updates.
96
Develop or implement procedures for ongoing web site revision.
96
Provide training or technical assistance in web site implementation or use.
96
Correct testing-identified problems, or recommend actions for their resolution.
96
Check and analyze operating system or application logfiles regularly to verify proper system performance.
96
Set up or maintain monitoring tools on web servers or web sites.
91
Identify or document backup or recovery plans.
91
Gather, analyze, or document user feedback to locate or resolve sources of problems.
91
Develop web site performance metrics.
91
Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
91
Perform user testing or usage analyses to determine web sites' effectiveness or usability.
91
Develop or document style guidelines for web site content.
91
Develop testing routines and procedures.
91
Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
87
Implement web site security measures, such as firewalls or message encryption.
87
Implement updates, upgrades, and patches in a timely manner to limit loss of service.
83
Install or configure web server software or hardware to ensure that directory structure is well-defined, logical, secure, and that files are named properly.
65
Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.

Work Activities

Importance %age

Activity Description
82
Updating and Using Relevant Knowledge
  • Keeping up-to-date technically and applying new knowledge to your job.
    		•
    81
    		Interacting With Computers
  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
    		•
    77
    		Thinking Creatively
  • Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
    		•
    73
    		Organizing, Planning, and Prioritizing Work
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
    		•
    70
    		Identifying Objects, Actions, and Events
  • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
    		•
    70
    		Processing Information
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
    		•
    70
    		Communicating with Supervisors, Peers, or Subordinates
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
    		•
    68
    		Getting Information
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
    		•
    68
    		Making Decisions and Solving Problems
  • Analyzing information and evaluating results to choose the best solution and solve problems.
    		•
    66
    		Provide Consultation and Advice to Others
  • Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
    		•
    63
    		Analyzing Data or Information
  • Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
    		•
    60
    		Establishing and Maintaining Interpersonal Relationships
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
    		•
    60
    		Scheduling Work and Activities
  • Scheduling events, programs, and activities, as well as the work of others.
    		•
    60
    		Documenting/Recording Information
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
    		•
    59
    		Coordinating the Work and Activities of Others
  • Getting members of a group to work together to accomplish tasks.
    		•
    57
    		Evaluating Information to Determine Compliance with Standards
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
    		•
    57
    		Resolving Conflicts and Negotiating with Others
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
    		•
    56
    		Communicating with Persons Outside Organization
  • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
    		•
    56
    		Monitor Processes, Materials, or Surroundings
  • Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
    		•
    53
    		Developing and Building Teams
  • Encouraging and building mutual trust, respect, and cooperation among team members.
    		•
    53
    		Developing Objectives and Strategies
  • Establishing long-range objectives and specifying the strategies and actions to achieve them.
    		•
    52
    		Interpreting the Meaning of Information for Others
  • Translating or explaining what information means and how it can be used.
    		•
    51
    		Monitoring and Controlling Resources
  • Monitoring and controlling resources and overseeing the spending of money.
    		•
    50
    		Performing Administrative Activities
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
    		•
    48
    		Guiding, Directing, and Motivating Subordinates
  • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
    		•
    48
    		Coaching and Developing Others
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
    		•
    48
    		Training and Teaching Others
  • Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
    		•
    48
    		Judging the Qualities of Things, Services, or People
  • Assessing the value, importance, or quality of things or people.
    		•
    44
    		Selling or Influencing Others
  • Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
    		•
    39
    		Repairing and Maintaining Electronic Equipment
  • Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
    		•
    35
    		Handling and Moving Objects
  • Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
    		•
    35
    		Inspecting Equipment, Structures, or Material
  • Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
    		•
    35
    		Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  • Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
    		•
    34
    		Estimating the Quantifiable Characteristics of Products, Events, or Information
  • Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
    		•
    34
    		Staffing Organizational Units
  • Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
    		•
    28
    		Performing for or Working Directly with the Public
  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
    		•
    19
    		Controlling Machines and Processes
  • Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
    		•
    17
    		Repairing and Maintaining Mechanical Equipment
  • Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
    		•
    16
    		Assisting and Caring for Others
  • Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
    		•
    7
    		Performing General Physical Activities
  • Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
    		•
    4
    		Operating Vehicles, Mechanized Devices, or Equipment
  • Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
    		•
    
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